Terms and Conditions

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Shipping and Delivery
Currently only delivering to Australia, New Zealand, Japan, Hong Kong, and Taiwan. Your delivery transit time will vary depending your location and delivery service provider.

Please contact us at light@lightcoffee.com.au if delivery have not been received within fourteen (14) days of order confirmation.

 

Product Availability 

We aim to provide all products listed on our site updated in stock; in the case that an ordered item is not available or we are unable to deliver your order, we will notify you to arrange an agreeable alternative item, a back order or a full refund as so choosing by the customer. 

 

Ongoing Coffee Subscription

By signing up to an ongoing subscription you will be charged every month on the day of your first purchase until you choose to cancel. You may choose to cancel your subscription by logging into your PayPal account to cancel your recurring payment. Please note we require 7 working days notice to cancel your subscription and to be advised to us via email light@lightcoffee.com.au

Ongoing subscriptions may be suspended if payment cannot be completed.  It is the subscriber’s responsibility to update fund details should the funding source changes (e.g. change of credit card).

 

Coffee Subscription Gift

By purchasing a Coffee Subscription Gift, please provide the correct shipping address of the receiver.  Any changes we would require 7 working days notice via email light@lightcoffee.com.au

 

Returns and Refund Policy
If you are unsatisfied with any purchase you have made from the Site for any reason, please contact us on light@lightcoffee.com.au within fourteen (14) days of shipment. Please tell us your name, date of purchase, the order number, and details of return and kindly return the goods to us within 14 days.

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General Conditions

All coffee are sold as whole beans only.

There may be traces of dairy, gluten and nuts as the roasting and packaging facilities are not free from these products.

Payment through the webshop is via PayPal/ Square.  For information on PayPal / Square privacy policy, terms and conditions please visit https://www.paypal.com/au/webapps/mpp/ua/legalhub-full/  and  https://squareup.com/au/en/legal/general/privacy/

Light Coffee reserve the right to cancel orders without subject to notice.

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Events Tickets

Please kindly note events ticket are not refundable. 

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